1. Design Thinking and User-centric Design

In this session, teams will learn how to develop their solutions using the design thinking framework for product development. Design thinking is a human-centered, interactive learning process that focuses on customers as people with defined needs and works backward to a technology solution.


Session pre-reading materials

Overview video of the Design Thinking process

Blogpost on User Research



Andrea Kobor 
Innovation Consultant, World Food Programme (WFP) Innovation Accelerator 

Andrea Kobor is an innovation expert, Design Thinker, and facilitator. She spent the last decade supporting impact-driven organizations to maximize the value they bring to their beneficiaries mostly in Asia and Africa. Currently, she works as a program designer and client lead in the WFP Innovation Accelerator - bringing large-scale innovation journeys to life for partners such as UNFPA, the Bill and Melinda Gates Foundation, WHO, and more.